Refund & Cancellation Policy
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Cancellations: A request for order cancellation must be submitted to gardenoflilith@outlook.com prior to receiving products.
Refunds, returns, and exchanges: A request must be made to gardenoflilith@outlook.com with details of the defective product and images of the defected product. You can send the item you consider defective to 2025 County Road 23 (Arner Townline), Kingsville, ON, N9Y 2E4. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
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